At Mrittika Skin Care, we are dedicated to providing exceptional service and ensuring your utmost satisfaction. Our shipping services are designed to deliver products promptly and efficiently.

Risk of loss and the title for such items pass to the customer when the goods are delivered to the carrier. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address, etc) any extra cost incurred by the company for re-delivery shall be claimed from the Customer placing the order.

If the recipient is not available at the given address on delivery, the goods will be left with the neighbor along with an attached note. If neighbors refuse to accept the goods, a message will be left on the door asking the recipient to call our office. For the items delivered by the courier/speed post / registered post, their respective policies apply. The Company reserves the right to charge the order if by any chance the recipient rejects the order for any reason.

In order to provide good service and timely delivery of goods, please provide us your correct Pin-Code and Phone number. If you want to change the shipping address you have specified on placing the order, you can send us an e-mail and the company will accommodate the changes only if the goods have not been dispatched from our warehouse.

The company shall try its best for prompt delivery; However, delayed/early delivery for whatever reason shall not entitle the customer to any damages or compensation and the company reserves the right to deny its services to any customer, without any explanation. The order will be delivered to the customers between 2 to 7 days.